If you’re a non profit or church who raises funds, then you need to include online fundraising in your marketing tool kit. And when you start doing that, you’ll want to consider the advantages of working with various fundraising companies. Just because you work with someone who has been managing your direct mail for the last several years doesn’t mean they’re the right choice for your email fundraising or search engine marketing efforts. You’ll want to look for Internet savvy fundraising companies for that.
When interviewing fundraising companies, here are some helpful questions you’ll want to ask.
What is your experience raising funds online? You’ll want to make sure they have several years of experience, but also be sure that they deliver good return on investment for their clients. Ask them for specific examples, and look for at least a 4:1 ROI for their current or past clients (not just a promise that they can do that for you).
What is your strategy for raising funds online? While strategies for individual tactics may vary, there is a general philosophy for fundraising that need to understand before choosing from your list of fundraising companies. How do they come up with each eAppeal strategy? How will you be involved? What is their eAppeal blasting schedule and strategy? How will they avoid colliding with direct mail strategies? How they make sure you’ll be able to see results from all online strategies? Make sure their strategies agree with your philosophies.
What is your experience in my industry? People surely can learn your industry, but it helps if they already offer experience specific to your industry. If you’re a Christian organization, it helps a lot for them to understand Christianity and the way Christians communicate.
What is your billing schedule and terms? Be sure you can afford their services and thoroughly understand the services you’ll get.
How do you resolve conflicts and disagreements? You don’t plan it, but disagreements occur. Go into it knowing how you’ll deal with them.
These basic questions may launch you into other discussions, but these will help you springboard into a thorough understanding of how various fundraising companies stack up against one another.
Pathmaker Marketing LLC is ready to help you raise funds online and would love to talk to you about how our strategies and experience fit with your organization. Visit our website or call us at 623-322-3334.
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